> For the complete documentation index, see [llms.txt](https://fizenio.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fizenio.gitbook.io/docs/help-center/fizen-pay/for-merchants/payments/payment-statuses.md).

# Payment Statuses

Payments could have one of the following statuses:

| STATUS    | Description                                                                                                                   | Possible actions                                                        |
| --------- | ----------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------- |
| PENDING   | A payment transaction is detected on the blockchain, but has not been validated yet                                           | You can mark this payment as refunded.                                  |
| COMPLETED | The payment was received, the received amount was equal to the original amount.                                               | You can mark this payment as refunded.                                  |
| UNDERPAID | The payment was received, but the received amount was less than the original amount.                                          | You can mark this payment as resolved or refunded.                      |
| OVERPAID  | The payment was received, but the received amount was more than the original amount.                                          | You can mark this payment as resolved or refunded.                      |
| DELAYED   | The payment was received, but the payment transaction was detected later than 24 hours after the payment request was created. | You can mark this payment as resolved.                                  |
| MULTIPLE  | More than one payment transaction was detected for the payment request.                                                       | You can mark this payment as resolved or refunded.                      |
| RESOLVED  | The invoice has been marked as resolved by you.                                                                               | You can mark this payment as refunded instead (if you have not before). |
| REFUNDED  | The invoice has been marked as refunded by you.                                                                               | You can mark this payment as resolved instead (if you have not before). |