> For the complete documentation index, see [llms.txt](https://fizenio.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fizenio.gitbook.io/docs/help-center/fizen-pay/for-merchants/invoices/cancel-an-invoice.md).

# Cancel an invoice

You can only cancel an invoice whose status is **NEW**. &#x20;

**Step 1.** Click on the invoice you want to cancel on the [Invoices ](https://merchant.fizen.io/dashboard/invoices)page.

**Step 2**. On the **invoice detail** page, click **Void invoice**

<figure><img src="https://lh4.googleusercontent.com/kNwqTd0NPqJ4xiAxYWR_HRftQJiUHGLcdLxnmKBOtMG2MMd3qDWlhFuqTALiWFvm8e4KY8NOEz7XaecUZ_ymxC_TCmE99WDeDupjY0fIQtCgjC1ozVlcF45DAKalGoU6fvBYFzlVv5sHS0dwnE7SUD0" alt=""><figcaption></figcaption></figure>

**Step 3**. In the confirmation popup, input your memo (optional) and click **Void invoice**

<figure><img src="https://lh4.googleusercontent.com/lQyLyxrh7olxyHaz4v-VI1thIrYC4DHM9UqM3EEGEbdHo0dqtQSxV_ngtgScPlvP70v37LjiN1mznsoT5Bag_OCLjhk0hHiskcOKKBpS3rojb_oneA5QiqXvsYMii7ZFZVQAGvgVif32z3314fsS_Kg" alt=""><figcaption></figcaption></figure>

And by that you have successfully canceled the invoice.

Its status will change from **NEW** to **CANCELED**. The payment link will become expired and your customer will not be able to pay through it anymore.&#x20;

If you want to check the notes you have entered, you can see it in the invoice detail page.

<figure><img src="https://lh6.googleusercontent.com/OgQ_BHFxim2zTx6xGHruMh6TenkTh3oS8R-RON6b0C6Ywpdt-5qnpLTaBnyayiHRzu0uiufLOXkcwz0vwwVuLbwYsg1OKos7tpFt78gCLJtBlMnGuBHKy7Zij2uZuhqeFz9mf-MQ1ZoCgV6zfLL-1cM" alt=""><figcaption></figcaption></figure>

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