# Close account

You can find the **Closse account** section in **Account settings** page

<figure><img src="https://lh5.googleusercontent.com/el6go8OlM5uDB8rBwB1flEx6Ibwydj2LAZn_UG_nfsOJcxrRWmVeV6CwP0NuQ_qc8-mCy9XCGQPE_8knvaVzwWLx4fyseV6tWjM0YIraAj8KyP7YkuBXXLtXkJty6V3g3Si78Dsc1N2x6-76WvQU2lw" alt=""><figcaption></figcaption></figure>

<mark style="color:red;">**Important things to remember when you close your account:**</mark>

1. <mark style="color:red;">Closing your account is permanent and irreversible. Fizen Pay cannot recover your account once you have closed it.</mark>
2. <mark style="color:red;">You need to withdraw all of your balances in your smart contracts to your wallets. Once you have closed your account, no one can withdraw it, including Fizen Pay.</mark>
3. <mark style="color:red;">Once you have closed your account, all of your integration using APIs, your Ecommerce’s Fizen Pay plugins and webhooks will become invalid.</mark>&#x20;
4. <mark style="color:red;">Once you have closed your account, all of your payment links will expire. Your customers will not be able to send crypto through those links anymore.</mark>

To close your account, please visit your [Account settings](https://merchant.fizen.io/dashboard/settings) page > **Close Account** > Click **Close account** button

**Step 1**. Click **I am sure** button

<figure><img src="https://lh6.googleusercontent.com/qS8quGX2dp9uVfKvlD2XwPPUTuAQixpeQ0NvUKP2XRu_Pv8Kk12Fsw-MyzEa_0G-IavY7NPE4WtYQnrvswjIOqsy3eUkXQUkfADBIAZ7goWYENV55-oBMLtqU0b4U8oULTXGRBf24_HaKXhea_cwpco" alt=""><figcaption></figcaption></figure>

**Step 2**. If you have withdrawn all the Balances in Smart contracts in your Balances page to your wallet, then please click **Continue without withdrawing.**

If you have any funds you have not yet withdrawn, please do so now because you cannot withdraw funds after you have closed your account.

<figure><img src="https://lh4.googleusercontent.com/wH_QnpMg7p1tl0Vj3t1cRFND7CYHSt2sMtgDHjNYOsiBeeQfMxUZmP1Nohz3l78qxgEejJBie3itcYOgoQD2ZFUABGS9q4XgEAYCAmR85UrbAobvFKpXJLwwkhn-djdBlrTEhZtKfSLiSGlmPI4r0bg" alt=""><figcaption></figcaption></figure>

**Step 3**. This is the last step. Please enter Google Authentication code and click **Close account**.

<figure><img src="https://lh5.googleusercontent.com/N1rYVJ6IXowe1xEJ8Nq_EyCanHttkJibBNmY48BKsc0Z_Gc5wZaGOSgQM3aolcOMOZOTA1cFkS1ByErN9jebnZ2XV24vHxibMitm-DPh4Iblnp838CHQZT4CkbUsJF8ZzSoePhZj05yhSDo4vRzLNAQ" alt=""><figcaption></figcaption></figure>

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